Terms of service

Nuzlavo is operated by Chengdu Fujiajia Technology Co., Ltd. These terms apply to use of this store and purchases made through it, together with the shipping, returns and privacy policies relevant to your order.

Product information

Review each listing for quantity, capacity, dimensions, materials, intended use and included components. Colors and appearance may vary with lighting and screen settings.

Garments, linens and other scene accessories are not included unless expressly listed. Contact us before ordering if a specification essential to your purchase is missing.

Product use

Follow the product label, garment care label and washing-machine instructions. Do not assume that every laundry product is suitable for every fabric or washing method.

Ingredient, fragrance, environmental and performance claims apply only where expressly stated and supported for the exact product. These precautions do not exclude our responsibility for faulty or misdescribed goods.

Orders and payment

Provide accurate billing, delivery and contact information. Orders are subject to stock availability, payment approval and confirmation. An automated acknowledgment confirms receipt of your order request.

If we cannot fulfill an order, we will contact you and refund any payment collected for the unfulfilled items.

Prices and errors

Review the currency, product prices, discounts, shipping charges and taxes at checkout before submitting payment.

If a material pricing or description error affects your order, we will contact you before fulfillment to explain the correction and available options, including cancellation and a refund of any affected payment.

Website use

Do not use this store for fraud, unlawful activity, unauthorized access or interference with website security. Do not submit content that infringes another person's rights.

Related policies

Read our Shipping & Delivery, Returns & Refunds and Privacy Policy for further information.

Updates and consumer rights

We may update these terms for future use of the store. Updates do not retrospectively remove rights or commitments applicable to an existing purchase.

Nothing in these terms excludes rights or remedies that cannot lawfully be limited.

Business contact

Chengdu Fujiajia Technology Co., Ltd.
No. 11, 13th Floor, Unit 1, Building 2, No. 1, Section 1, Huafu Avenue, Huayang Subdistrict, Tianfu New Area, Chengdu, Sichuan, China (Self-assigned No. 209).
Email: service@nuzlavo.com